Mon – Fri: 8:30 – 4:00
Closed from 12–1pm

(609) 883-2900 
2 Jake Garzio Drive
Ewing, NJ 08628

Sign Up for Trenton Water Works TWW-Connects For Notice of TWW Routine and Emergency Messages

Register with TWW-Connects Reverse 911  to receive emergency and general alerts about your drinking water.

What is TWW-Connects?

tww2TWW-Connects is a Reverse 911 or “Robocall” system that Trenton Water Works uses to notify residents about water-quality issues, boil-water advisories, water-service outages and restorations, and water-quality emergencies. The system can target residents in TWW’s service area: the City of Trenton, Hamilton Township, Ewing Township, Lawrence Township, and Hopewell Township. Customers’ cell phones, cable-based phones, internet-connected phones, or conventional landline phone numbers must be registered with the system to receive a call, text message or e-mail notification from the system.

This system is a voluntary community notification system. Residents must sign up at a website to receive a Robocall, SMS text message, or e-mail from the system. And you can opt-out quickly in the future.

How Do I Register?

  1. Visit Trenton Water Works’ website at and click on the link to the TWW-Connects Reverse 911 System.
  2. Create an account by setting up a user name and password.
  3. Fill-in the requested fields, follow the prompts—enter your name, physical address, how you wish to be notified—and agree to the terms and conditions to complete the registration.


For personal assistance, please call (609) 989-3033.

TWW ConnectswebEnglish

TWW ConnectswebSpanish