Policies

Ewing Township Mobile App Privacy Policy & Disclaimer

Effective Date:

Ewing Township is committed to protecting your privacy while providing convenient access to municipal services through our mobile application. This Privacy Policy explains what information we collect, how it is used, and your rights regarding that information. By using the Ewing Township “Ewing Buddy” mobile app, you agree to the terms outlined below.

Information We Collect

When you use the Ewing Township mobile app, we may collect the following types of information:

Personal Information: If you voluntarily submit personal details (such as your name, address, phone number, or email) to request services, report issues, or communicate with the Township, we will use this information solely to respond to your inquiries and facilitate your request.
Automatically Collected Data: We may collect information about your device, including:
- IP address
- Device type and operating system
- Date, time, and duration of app usage
- Features accessed within the app
- Location data (if enabled by you) to provide location-based services, such as service requests or reporting issues.

We do not use this information to personally identify users but may analyze usage patterns to improve app functionality and municipal services.

Use of Cookies and Tracking Technologies

The Ewing Township mobile app may use cookies or similar technologies to enhance user experience, remember preferences, and analyze trends. These tools do not collect personally identifiable information unless you voluntarily provide it.

How We Use Your Information

The information collected through this app is used to:

Process service requests and municipal transactions
Improve app performance and user experience
Communicate important Township announcements
Enhance emergency response and public safety efforts
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Fulfill any other purpose for which you provide it.

We do not sell, rent, or distribute personal information for commercial marketing purposes.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce our rights arising from any contracts entered into between you and us, including the Ewing Buddy Terms of Service, and for billing and collection.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Township, our customers, or others.

Public Records and Disclosure

As a government entity, Ewing Township is subject to the New Jersey Open Public Records Act (OPRA). Any information you provide through this app may be considered a public record and subject to disclosure, unless otherwise protected by law.

Third-Party Services

Certain app features may integrate with third-party services (such as SeeClickFix for service requests). Any data shared with third-party providers is governed by their respective privacy policies. Ewing Township is not responsible for how these entities handle your data.

Security Measures

Ewing Township takes reasonable precautions to protect user data. However, no digital platform is completely secure, and we cannot guarantee absolute security of transmitted information. We recommend users avoid submitting highly sensitive personal data via the app.

Disclaimer

The Ewing Township mobile app may contain links to external websites that are not managed by the Township. We do not endorse or assume responsibility for the content, privacy practices, or accuracy of third-party websites. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You should contact these third parties for additional information.

If you delete your information from the App, copies of your information may remain viewable in cached and archived pages or might have been copied or stored by other App users.

Changes to Our Privacy Policy

The Township reserves the right to modify this Privacy Policy at any time. Continued use of the app after changes are posted constitutes acceptance of the revised terms.

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, it is our policy to notify you by email to the primary email address specified in your account and/or through a notice on the App's home page.

You are responsible for ensuring we have an up-to-date active and deliverable email address] and/or phone number for you and for periodically visiting this privacy policy to check for any changes.

Contact Us

For questions regarding this policy or to request updates to your personal information, please contact:

Ewing Township Municipal Clerk
2 Jake Garzio Drive
Ewing, NJ 08628
(609) 883-2900 x7609

By using this app, you acknowledge that you have read and understand this policy.